Salesforce AP-203 valid exam dumps : Communications Cloud Accredited Professional

  • Exam Code: AP-203
  • Exam Name: Communications Cloud Accredited Professional
  • Updated: Aug 29, 2026
  • Q&As: 78 Questions and Answers

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Salesforce AP-203 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: Discovery24%- Analyze requirements and constraints
- Assess customer IT ecosystem and architecture
- Define KPIs and business objectives
Topic 2: Planning and Design60%- Design scalable product catalog and data model
- Migration strategy and data quality
- Order capture, quoting and fulfillment design
- Asset management and MACD flows
- Sprint planning and story prioritization
Topic 3: Delivery and Implementation16%- Solution validation and optimization
- Feature assessment: out-of-the-box vs custom
- Integration and deployment best practices

Salesforce Communications Cloud Accredited Professional Sample Questions:

Question 1

An organization is requesting a negotiated price from UT in their quote for the order which two business flows should UT have in place in communication cloud to meet the customer requirement?

A. Design a quoting flow to negotiate price and discount approval process.
B. Design order capture and order fulfillment flows
C. Design opportunity management flows and convert the opportunity to quote.
D. Design a contract creation and contract renewal flows


Question 2

Universal Connect (UC) offers only internet service. However, they plan on extending their offering to include TV services for the existing customers. Fulfillment of Internet and TV orders will only require customers to activate one access line.
Consultant plans on mapping Internet and TV products to the same technical product for the access line using decomposition, but there is a common attribute called "Installation Type" on the internet and TV offer. What will be the consultant see as a result if the consumer order internet and TV together?

A. An error at design time, an error will be returned while configuring the decomposition relationship because of the duplicate attributes
B. No error will be returned the "installation type" will be copied as empty/null after decomposition on the technical product
C. No errors will be returned the value for 'Installation type' on the technical product will be set to most recently modified attribute.
D. An error at runtime no value will be assigned to the attribute "installation Type" on the technical product


Question 3

ABC telecom is a large telecommunication operates with 75 million assets across its customer and business customers. The company cloud to take advantage of customer 360 capabilities. There are slight operational differences between the various regions where it sells services, some regions may have different readiness timelines. Which migration strategies should be opt?

A. Migrate Assets in chunks, portioning by geographical region and account type and then prioritize the migration based on regional timelines.
B. Migrate assets in chunks, portioning by geographical region and account type and then prioritize high value business accounts.
C. Do not migrate legacy assets and leverage external objects within salesforce to access them
D. Coordinate migration readiness across regions and execute migration all at once to ensure consistency


Question 4

ABC cloud is using communication cloud's order Management for the provision and activations of service. As part of the integration with ERP, the ERP order identifiers are required to be saved in the synchronous response in the SFI order record for the reference and troubleshooting purpose. A consultant has started their design using existing velocity process libraries. What solution should consultant propose to save ERP order identifiers back to salesforce Order record.

A. Configure response data raptor bundle to process create response from ERP and save returned ERP order identifier to SFI order record
B. Configure GET ERP order callout task straight after the callout task that create an order in ERP. Enhance out of the box integration adaptor to process GET response from ERP and save returned ERP order identifier to SFI order record
C. Enhance OOTB integration adaptor to process CREATE response from ERP and save returned ERP order identifier to SFI order record
D. Configure integration procedure in conjunction with Auto Task to perform CREATE order in ERP and process response to save return from ERP order identifiers using Load DataRaptor.


Question 5

ABC telecom offer advanced B2B connectivity products to companies with multiple service quotes in different regions based quotes and 1000 line items per quote.
Which application suits supports this scnerio?

A. Subscriber lifecycle management
B. Enterprise sales management
C. Advertising sales management
D. Multiple subscription management


Solutions:

Question 1
Answer: A,C
Question 2
Answer: C
Question 3
Answer: A
Question 4
Answer: A
Question 5
Answer: B

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