Avaya 3303 valid exam dumps : Avaya Proactive Contact Implementation and Maintenance Exam

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Avaya 3303 Exam Syllabus Topics:

Avaya Proactive Contact Implementation and Maintenance Sample Questions:

1. A system is logging errors on a porter process during every reboot/restart of Proactive Contact. Which two parameters, if mismatched, would cause this? (Choose two.)

A) H specified ports configuredindgswitch.cfg
B) N specified ports configured in dgswitch.cfg
C) MAXHIDSLOTS in master, cfg
D) PORTSinmaster, cfg
E) OPERATORS in master, cfg

2. What manages users on an Avaya Proactive Contact (APC. pod configuration?

A) Active Directory
B) Linux Shadow files
C) High Availability LDAP
D) Enterprise Lightweight Directory Access Protocol (LDAP)

3. A new section has been added to an existing call center, including new desks, computers, and telephones. Some of the call center agents in this new area are trying to log into Proactive Contact and receive the error. "Invalid headset ID." Call center agents in the older section of the call center are working fine. The Communications Manager indicates that the new section has new extensions.Which file should be reviewed to determine the problem?

A) phonefmt.cfg
B) dgswitch.cfg
C) dispatcher.cfg
D) opmon.cfg

4. Your mid-tier database is not available on the network. From a secondary dialer in the pod, the database server cannot be pinged.
How would you resolve the issue?

A) Verify if the host name is correct in the nsswitch.conf file.
B) Verify if the domain name is correct in the resolv.conf file.
C) Verify if the IP address is correct in the dns.conf file.
D) Verify if the IP address is correct in the hosts.conf file.

5. A system operator reports that agents are randomly being disconnected from Proactive Contact Agent. You have reviewed the available data and it is inconclusive. Since the problem is intermittent, you need to set up the dialer so that it will gather the data you need in the future.
Assuming that the current date is February 19, 2011, which command would you enter in the hopes of recording the next occurrence?

A) logadm -p opmon |7
B) tail-facc*0219
C) check_errors 20110219
D) logcat -p agent

Solutions: