HP HP2-H27 valid exam dumps : Servicing HP Desktops, Workstations and Notebooks

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HP HP2-H27 Exam Syllabus Topics:

HP Servicing HP Desktops, Workstations and Notebooks Sample Questions:

1. Which statement best describes the Restriction of Hazardous Substance (RoHS) environment standard to which HP is committed?

A) RoHS defines the process for a compliant processor upgrade.
B) RoHS defines the policy for the disposal of obsolete equipment.
C) RoHS regulates the supply and return of parts containing restricted or controlled materials.
D) RoHS regulates the supply and return of notebook batteries.

2. To prevent receiving memory modules that test with no fault found, what diagnostic test must be performed before HP authorizes replacement of memory modules under warranty?

A) HP Support Assistant memory diagnostic test
B) BIOS memory test
C) HP Vision diagnostics memory test
D) HP USB diagnostics memory test

3. What should you do if your customer complains of a blurry display? (Select two.)

A) Check for screensaver applications that can affect the display.
B) Verify that ClearType is configured to on.
C) Ensure that HP AutoSharpen is enabled in the BIOS.
D) Scan for viruses that can affect the display.
E) Ensure that the display resolution is configured correctly.

4. Which critical BIOS functions must you perform when replacing the system board? (Select two.)

A) Access the BIOS to configure the system board for the correct memory and processor speed for optimal performance.
B) Access the BIOS to configure the version of Windows that the system will use.
C) Access the BIOS to disable Virtualization Technology (VT) for the initial startup, and then re-enable it.
D) Update the BIOS to the latest revision or to the revision requested by the customer.
E) Access the BIOS to reset the system ID and/or device serial number.

5. What can you do to optimize communication over a wireless LAN?

A) Use HP Wireless Assistant (HPWA) to boost the connection to the wireless adapter.
B) Shut-down unused computers to open additional bandwidth for the troubled computers.
C) Place the antennas facing away from the user and free of obstructions.
D) Configure the wireless router for dual band 802.11n communication

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