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NEW QUESTION # 86
Mark is a business analyst for his organization. A business need has been identified; therefore, Mark immediately sets out to identify the stakeholders. How long will stakeholder analysis need to continue?
- A. It will continue as long as business analysis continues.
- B. It will continue until the requirements have been approved.
- C. It will continue until the project charter is signed.
- D. It will continue until all of the stakeholders have been identified.
Answer: A
Explanation:
Explanation/Reference:
Stakeholder analysis is an ongoing business analysis activity. It continues as long as business analysis continues.
B is incorrect. This isn't a valid statement, as stakeholder analysis continues as long as business
analysis continues.
A is incorrect. This isn't a valid statement, as stakeholder analysis continues as long as business
analysis continues.
D is incorrect. This isn't a valid statement, as stakeholder analysis continues as long as business
analysis continues.
NEW QUESTION # 87
You are the business analyst for your organization. You've believed that your solution can actually be purchased from outside vendor rather than trying to create the solution internally. You decide to ask the vendor to provide a fee for their services based on the statement of work. What document will you give the vendor along with the statement of work?
- A. Request for quote
- B. Contract terms
- C. Purchase order
- D. Request for proposal
Answer: A
Explanation:
Explanation
When an organization wants just the cost of the service or product, request for quote is used. Quotes, provided by vendors to buyers, don't present any ideas or direction, but provide just the cost of the solution.
Answer C is incorrect. Request for proposal asks the vendor to provide detail on a proposed solution and the cost of the solution.
Answer D is incorrect. Purchase order tells the vendor that your organization will be purchasing the goods or services.
Answer B is incorrect. Contract terms aren't feasible, as the business analyst doesn't know how much the solution will cost. Contract terms come later in the procurement process.
NEW QUESTION # 88
A business analyst (BA) was asked by the vice president (VP) to evaluate the organization's claims processing capability and recommend improvements. The VP agreed to the BA's recommended solution approach and identified an external vendor to develop the modernized claims processing system. Before contracting with the external vendor, the BA realized that the budget should be approved by the Chief Financial Officer. What was missed by the BA when performing stakeholder analysis?
- A. Roles
- B. Attitude
- C. Level of influence
- D. Decision making authority
Answer: C
Explanation:
Level of Power or Influence
Understanding the nature of influence and the influence structures and channels within an organization can prove invaluable when seeking to build relationships and trust. Understanding the influence and attitude each stakeholder may have can help develop strategies for obtaining buy-in and collaboration. Business analysts evaluate how much influence is needed to implement a change compared to the amount of influence the key stakeholders can bring. If there is a mismatch between the influence required and the amount of influence the stakeholder has or is perceived to have, business analysts develop risk plans, responses and other strategies that might be needed to obtain the required level of support.
NEW QUESTION # 89
In order to assess the capability gaps of an organization, you'll need all of the following inputs except for which one?
- A. Enterprise architecture
- B. Solution performance assessment
- C. Solution scope
- D. Business need
Answer: C
Explanation:
Explanation
The solution scope is not an input of this process. The solution scope actually uses the output of the assess capability gaps process as one of its inputs.
Answer D is incorrect. The business need does serve as one of the three inputs of the assess capability gaps process.
Answer B is incorrect. The enterprise architecture does serve as one of the three inputs of the assess capability gaps process.
Answer A is incorrect. Solution performance assessment does serve as one of the three inputs of the assess capability gaps process.
NEW QUESTION # 90
You need to identify assumptions as part of the assessment of capability gaps. Which of the following is an example of an assumption?
- A. The risk in the project must be quantified.
- B. The software must be compatible with the current operating system.
- C. The project manager believes that her project team members can program in COBOL.
- D. All vendors must have security clearance.
Answer: C
Explanation:
Explanation
Of all the choices, the belief about the project team members is the best example of an assumption. An assumption is something that is believed to be true, but it has not been proven to be true.
Answer B is incorrect. This is an example of a constraint.
Answer D is incorrect. This is an example of a requirement.
Answer C is incorrect. This is an enterprise environmental factor, which could also be seen as a requirement.
NEW QUESTION # 91
As a candidate for CCBA, you should be able to recognize the activities associated with each knowledge area.
Which of the following is an elicitation process that is a part of job observation?
- A. Identifying stakeholders
- B. Job shadowing
- C. Defining and determining business analysis processes
- D. Planning how requirements will be approached, traced, and prioritized
Answer: B
Explanation:
Explanation
Job shadowing is an elicitation process that is a part of job observation. In this process, the observer is required to keep an eye on those workers whose work routine is down and who are unable to explain their work. The observer has to understand their work process for better assessment of the modifications of the work required.
The following are the approaches for this technique:
Passive/Invisible. In this approach, the observer does not ask Questions from the user about his work while the user is working.
Active/Visible. In this approach, the observer does ask Questions from the user about his work even when the user is working.
Answer A is incorrect. Identifying stakeholders is one of the first business analysis activities.
Answer C is incorrect. Defining and determining business analysis processes are needed as part of business analysis planning.
Answer D is incorrect. Planning how requirements will be approached, traced, and prioritized is a precursor to requirements elicitation.
NEW QUESTION # 92
Performance measures have been collected and analyzed by a business analyst (BA) to evaluate a solution that was launched a few years ago; however, the performance measures do not indicate whether or not the solution is contributing to the desired value. What is the recommended next step?
- A. Reduce the business' expectations of value
- B. Identify and collect more measurements
- C. Increase the efficiency of the solution
- D. Replace the solution as soon as possible
Answer: B
Explanation:
According to the BABOK Guide, performance measurement is a technique that helps to assess the effectiveness and efficiency of a solution or a solution component. Performance measurement helps to evaluate whether the solution is contributing to the desired value by comparing the actual results with the expected results. If the performance measures do not indicate whether or not the solution is contributing to the desired value, the recommended next step is to identify and collect more measurements that are relevant, reliable, and valid for the evaluation. This will help to provide a more comprehensive and accurate picture of the solution performance and value. Reference: BABOK Guide, Version 3, Chapter 8: Solution Evaluation, Section 8.2: Analyze Performance Measures, Page 304; Chapter 10: Techniques, Section 10.32: Performance Measurement, Page 426.
NEW QUESTION # 93
An organization has identified a market opportunity that could result in significant business gains. A business analyst (BA) is asked to assist in building the new business model. The BA begins by analyzing the current state. What input is critical to the current state analysis?
- A. Goals and objectives
- B. Organizational culture
- C. Business needs
- D. Risks and assumptions
Answer: C
Explanation:
Explanation
Business needs are the problems or opportunities that an organization faces, and the reasons for pursuing a change or a solution. Business needs are the input to the current state analysis, which is the process of understanding the existing situation of the organization, its capabilities, processes, stakeholders, and environment. The current state analysis helps to identify the gaps, issues, and root causes that prevent the organization from achieving its desired outcomes. The current state analysis also provides a baseline for measuring the value and impact of the future state.
NEW QUESTION # 94
Which one of the following is not a general technique that a business analyst may use in the requirements verification task?
- A. Problem tracking
- B. Cost-benefits analysis
- C. Structured walkthrough
- D. Acceptance and evaluation criteria definition
Answer: B
Explanation:
Explanation
Cost-benefits analysis is not a valid technique that a business analyst may use in the requirements verification task. The three techniques for requirements verification are acceptance and evaluation criteria definition, problem tracking, and structured walkthrough.
Answer B is incorrect. Acceptance and evaluation criteria definition is a valid technique for requirements verification.
Answer D is incorrect. Problem tracking is a valid technique for requirements verification. Answer A is incorrect. Structured walkthrough is a valid technique for requirements verification.
NEW QUESTION # 95
According to 'A Guide to the Business Analysis Body of Knowledge', when should the business analyst and an organization actually start requirements allocation?
- A. After approval of the requirements
- B. As soon as the solution approach is determined
- C. As soon as a budget has been created
- D. After the project charter
Answer: B
Explanation:
Explanation
According to the BABOK® Guide, requirements allocation is "the process of assigning stakeholder and solution requirements to solution components in order to provide a common understanding of the scope and value of each component" (p. 36). The business analyst and the organization should start requirements allocation as soon as the solution approach is determined, which is the output of the Define Future State task in the Strategy Analysis knowledge area. The solution approach defines the "overall direction for how the organization will achieve the desired future state" (p. 30). By allocating requirements to solution components based on the solution approach, the business analyst and the organization can ensure that the requirements are aligned with the business objectives and deliver value to stakeholders. References:
CCBA® Handbook, p. 11
BABOK® Guide, p. 30, 36
NEW QUESTION # 96
In order to assess proposed solutions, business analysts will need three inputs. Which one of the following is not an input to the task of assessing proposed solutions?
- A. Risk assessments
- B. Requirements
- C. Solution options
- D. Assumptions and constraints
Answer: D
Explanation:
Explanation
According to the CCBA® Handbook, one of the tasks of the business analyst is to "assess proposed solution" (p. 12). This task involves evaluating the potential value and benefits of each solution option, comparing them to the costs and risks, and recommending the best option or no option at all. The inputs to this task are solution options, requirements, and risk assessments. The other options are not correct because:
A: Solution options are an input to the assess proposed solution task, as they are the possible ways to address the business need and meet the requirements (p. 12).
B: Requirements are an input to the assess proposed solution task, as they are the capabilities and conditions that the solution must have and meet to address the business need (p. 12).
C: Risk assessments are an input to the assess proposed solution task, as they are the analysis of the uncertainties and potential negative impacts of each solution option (p. 12). References:
CCBA® Handbook, p. 12
BABOK® Guide, p. 106
NEW QUESTION # 97
You are the business analyst for your organization. You are currently writing the business goals and objectives as part of the elements for the define business process. Which one of the following statements best describes the business goals and objectives element?
- A. They describe the ends that the organization is seeking to achieve.
- B. They describe the processes the solution will need to improve for the project to be successful.
- C. They describe all of the required work the project will need to complete in order to reach its objectives.
- D. They describe all of the positive benefits in ratio to the risk and costs of the project.
Answer: A
Explanation:
Explanation
Business goals and objectives clearly define the ends that the organization is seeking to achieve. Answer C is incorrect. This is not a valid definition of the business goals and objectives.
Answer A is incorrect. This is a definition of the project scope.
Answer D is incorrect. This is not a valid definition of the business goals and objectives.
NEW QUESTION # 98
You are the business analyst for a new project. Part of this project is for the project team to manually install new workstations through the company's campus. Based on your research you have determined that the project team can install 25 new workstations per hour. Since there is a fixed amount of time that these workstations need to be installed you are considering adding additional labor for the implementation. You are also considering to adjust the prioritization of the project requirements based on the amount of workstations the project team can install per hour. What does the 25 workstations per hour represent in this scenario?
- A. Timeboxing
- B. Planning
- C. Parametric estimate
- D. Report project
Answer: A
Explanation:
Explanation
Timeboxing describes the amount of work that the project team is capable of completing in a set period of time.
Answer B is incorrect. Planning is a generic project management process that plans for the project work.
NEW QUESTION # 99
You are the business analyst for your organization and you and your staff are creating as many solutions as possible to an identified problem in the solution approach process. What is this activity element called?
- A. Prototyping
- B. Alternative generation
- C. Lateral thinking
- D. Brainstorming
Answer: B
Explanation:
Explanation
When the business analyst and stakeholders are generating as many potential options as possible for a solution, it's called alternative generation.
Answer B is incorrect. Brainstorming is not used as an element for the solution approach process. Answer: D is incorrect. Lateral thinking is not an element used in the solution approach process.
Answer C is incorrect. Prototyping creates models and mockups of a solution.
NEW QUESTION # 100
A stakeholder would like to add requirements to an IT project which is in flight. The project manager wants to revisit the traceability repository prior to committing to the addition of any new requests, because it is used for which of the following activities?
- A. Supporting change and scope management
- B. Approving requirement relationships
- C. Developing documentation for technical support
- D. Creating test plans and test cases
Answer: A
Explanation:
This is because the traceability repository is a tool that helps the BA to track the relationships and dependencies among the requirements, the solution components, and the stakeholders. By using the traceability repository, the BA can assess the impact of any changes or additions to the requirements, and manage the scope of the project accordingly. Creating test plans and test cases (A) is not the main purpose of the traceability repository, although it can be used to verify the test coverage and quality of the solution.
Approving requirement relationships (B) is not a valid activity, as the requirement relationships are established and documented by the BA, not approved. Developing documentation for technical support is not related to the traceability repository, as it is a post-implementation activity. References: CCBA Practice Test, CCBA Mock Test
NEW QUESTION # 101
A finance manager wants to begin a new project to replace the existing expenses processing system. The finance manager feels that the current expense submission-to-reimbursement process takes too long and is substantiated by 50% more complaints regarding incorrect reimbursement amounts than the same time last year. What should the business analyst (BA) investigate first?
- A. Submission processes to determine which activities can be fully automated
- B. Finance solution vendors for inclusion in a Request for information
- C. Enterprise information model to ensure definitions are still valid
- D. Business process to uncover inefficiencies and falling control points
Answer: D
Explanation:
The BA should investigate the business process to uncover inefficiencies and failing control points first. This is because the problem statement given by the finance manager indicates that there are issues with the current process that need to be resolved before replacing the system. The BA should analyze the current state of the process, identify the root causes of the problems, and recommend improvements that can address them. The other options are not relevant at this stage of the project. References:
BABOK Guide, section 5.1: Plan Business Analysis Approach
CCBA Practice Test, question 98
NEW QUESTION # 102
A lead business analyst (BA) has received negative feedback on the deliverables produced by BAs in the organization. A major concern was ambiguous requirements. What technique will help ensure business analysis information is clear and understandable?
- A. Ensure all requirements are testable
- B. Align test scenarios with business needs
- C. Use checklists for quality control
- D. Choose appropriate format to communicate requirements
Answer: D
NEW QUESTION # 103
There are five tasks and six inputs to requirements management and communication. As a business analyst, you'll need to gather all of the following inputs for this knowledge area except for which one?
- A. Work breakdown structure
- B. Business Analysis (BA) communication plan
- C. Solution scope
- D. Requirement Management Plan
Answer: A
Explanation:
Explanation
The work breakdown structure (WBS) is a tool used to define the scope of work and to develop estimates. This tool creates a hierarchy of work by decomposing the project scope into smaller and smaller pieces. WBS can perform the following tasks:
It may break the project into iterations, releases, or phases. It can break deliverables into work packages.
It may break activities into smaller tasks.
Answer C, A, and D are incorrect. The inputs to requirements management and communication are as follows:
Business Analysis (BA) communication plan Requirement Management Plan
Solution Scope Requirements Structure
Organizational Process Assets
Stakeholder, List, Roles, and Responsibilities Requirements
NEW QUESTION # 104
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