Huawei H21-287_V1.0 valid study dumps : HCSP-Presales-Service(AICC) V1.0

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Huawei H21-287_V1.0 Exam Syllabus Topics:

Huawei HCSP-Presales-Service(AICC) V1.0 Sample Questions:

1. When designing the network for a cloud-based AICC deployment, what is the primary benefit of using a Direct Connect or Express Route type of service instead of the public internet?

A) It automatically provides a backup connection.
B) It provides a private, dedicated network connection with more consistent bandwidth and lower latency.
C) It removes the need for any firewall security policies.
D) It is always less expensive than using the public internet.

2. What is the key difference between "progressive" and "predictive" dialing modes in an outbound campaign?

A) Predictive dialing is only for surveys, while progressive is for sales.
B) Progressive dialing is faster and more aggressive than predictive dialing.
C) There is no significant difference.
D) Progressive dialing waits for an agent to be free before placing the next call, while predictive uses algorithms to dial ahead.

3. When implementing a virtualized AICC environment, which resource is often over-provisioned initially, leading to inefficiency?

A) Memory (RAM)
B) CPU Cores
C) Network Interface Cards (NICs)
D) Storage Capacity

4. When performing a root cause analysis of high jitter in voice calls, which network device's configuration should be investigated first?

A) The database server.
B) The network routers and switches for QoS (Quality of Service) settings.
C) The agent's IP phone.
D) The application server running the UAP.

5. What is the main technical challenge when implementing "Video Chat" within the AICC UAP compared to traditional voice calls?

A) Video cannot be integrated with the CRM.
B) The ICD cannot route video interactions.
C) Video requires significantly more network bandwidth and processing power on both the agent and customer devices.
D) Video calls cannot be recorded.

Solutions: