Peoplecert ITILFNDv5 valid exam dumps : ITIL Foundation (Version 5)

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Peoplecert ITILFNDv5 Exam Syllabus Topics:

Peoplecert ITIL Foundation (Version 5) Sample Questions:

1. Which option is CORRECT in the context of a digital product and a digital service?

A) A digital service is independent of a digital product
B) A digital product replaces the need for services
C) A digital service is limited to internal IT systems
D) A digital service enables value through the use of digital products

2. Why does the ITIL Continual Improvement Model begin by defining the vision?

A) To identify improvement actions and assign responsibilities
B) To document current performance metrics before changes are made
C) To ensure improvement efforts are aligned with the organization's objectives
D) To confirm whether previous improvement initiatives were successful

3. Which of the following statements about value streams is INCORRECT?

A) Value streams can involve multiple practices
B) Value streams are enabled and supported by the organization s value chain
C) Value streams continue to evolve over time
D) Value streams should exclude suppliers

4. How should the seven guiding principles be combined when an organization is making a decision?

A) By using all the guiding principles equally when making any decision
B) By using the 'keep it simple and practical' principle and one or two others that are relevant to the specific decision
C) By selecting one guiding principle to follow as the main basis for every decision
D) By considering each guiding principle to understand its relevance before applying it

5. Which value chain activity ensures a shared understanding of the current status and required direction for all products and services?

A) Design and transition
B) Improve
C) Plan
D) Deliver and support

Solutions: