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NEW QUESTION # 79
The support operations team has noticed some Invalid data In the custom Primary issue picklist field on case records. They are unsure of what the issue is since the field is being updated by an automated procedure and there Is a validation rule to ensure clean data on case records.
Why arc records being updated with data that violates the validation rule?
- A. The user has the Modify All Data permission on the object.
- B. The data change Is triggered by an update record Flow element.
- C. The field is being updated by an Apex before trigger.
- D. The field is being updated by a workflow field update.
Answer: D
Explanation:
The field is being updated by a workflow field update is why records are being updated with data that violates the validation rule. A workflow field update is a way to automatically change the value of a field when a workflow rule evaluates to true. A workflow field update can bypass validation rules and other security controls when updating a field value, which can result in invalid data being stored in the record.
NEW QUESTION # 80
Ursa Major Solar customers have two levels of support available based on their contracted services. Gold-level customers receive email and chat support with a 2-day response window. Platinum-level customers receive 24/7 phone and chat support with a 2-hour response window.
What should an administrator configure to ensure support agents respond within an appropriate service level?
- A. Escalation Rules
- B. Omni-Channel
- C. Assignment Rule
- D. Entitlement Process
Answer: A
NEW QUESTION # 81
Sales teams at Cloud Kicks ask each visiting customer to fill out a form that capturing their contact information and some basic footwear preferences. This information is saved to a spreadsheet and used by the sales team to alert their contacts when new shows are added to the inventory that matches their preferences. The sales team wants to be able to track this in Salesforce and see the information when viewing the contact Record.
Which two ways should the administrator configure this requirement?
Choose 2 answers
- A. Data Loader
- B. Lookup Field
- C. Schema Builder
- D. Lightning Object Creator
Answer: B,D
NEW QUESTION # 82
Universal Containers' support team wants to use Salesforce Knowledge to allow customers and the support team to have access to the product documentation. There are many different types of documentation with usage across the globe.
What feature should the administrator configure?
- A. Setup record types and page layouts.
- B. Define data categories and visibility.
- C. Enable the Case Feed.
- D. Create article types.
Answer: B
Explanation:
Data categories and visibility are features that allow you to organize and control access to your Salesforce Knowledge articles based on different topics or criteria. Data categories are logical groupings of articles that reflect your business needs and processes. You can create a data category group and assign it to one or more article types, and then create data categories and subcategories within that group. Data category visibility is a setting that determines which data categories users can access based on their profiles or permission sets. You can use data categories and visibility to provide relevant and appropriate product documentation to your customers and support team. Reference: https://help.salesforce.com/s/articleView?id=sf.knowledge_categories.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.knowledge_category_visibility.htm&type=5
NEW QUESTION # 83
Which two tools should an administrator use to required data to be entered in a field and improve data quality on a record in Salesrorce?
Choose 2 answers
- A. validation Rules
- B. Dashboards
- C. Workflow Rules
- D. Page Layouts
Answer: A,D
NEW QUESTION # 84
A growing number of duplicate leads are being entered into salesforce.
universal containers IT department wants to give all marketing team members the ability to leverage the "find duplicates" functionality in saleforce to reduce the number of duplicate leads in the system through merges.
what lead object level permission is needed to allow the marketing team members to complete this task?
- A. Read and edit
- B. Merge
- C. View all
- D. Delete
Answer: D
NEW QUESTION # 85
Cloud Kicks needs to create 10 separate environments for various projects. A developer sandbox has been created with the necessary configuration and dat a. The administrator needs to create 10 now environments with the same metadata and data for each user.
What should the administrator do to meet the requirements?
- A. Use the existing sandbox as a sandbox template.
- B. Use refresh sandbox without Auto Activate.
- C. Use clone a sandbox option from the existing sandbox.
- D. Use a scratch org definition to copy sandbox.
Answer: A
NEW QUESTION # 86
The administrator at Cloud Kicks created a flow in a sandbox that walks service agents through the Return Merchandise Authorization creation process. The administrator deployed the flow to production with a Change Set. Users are unable to use the flow in production.
Which step should the administrator take?
Activate the flow administrator take?
- A. Activate the flow manually after deployment.
- B. Include the active and prior inactive flow version in the Change Set.
- C. Ensure there is an active flow version in the sandbox.
- D. Deployment the flow, with the Metadata API instead of Change Sets
Answer: A
Explanation:
A flow is an automation tool that allows you to create processes that perform actions based on user input or record changes. A flow can be triggered by a user who launches it from a button, link, or Lightning page, or by the system when a record is created or updated. A flow has different versions that can be active or inactive. An active version is the one that runs when the flow is triggered, while an inactive version is the one that is saved but not running. When you deploy a flow to production with a change set, the flow version is deployed as inactive by default. This means that you need to activate the flow manually after deployment if you want it to run in production. Reference: https://help.salesforce.com/s/articleView?id=sf.flow_overview.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.flow_distribute_changesets.htm&type=5
NEW QUESTION # 87
A custom object called Item has a many-to-many relationship with the Account and Quota objects. At Cloud Kicks, account owners are changed frequently while ownership of Quota records remains unchanged. When an account owner is updated, the new account owner can only see Item records if they are also the owner of the Quota record.
What step should the administrator take to give access to all Item records?
Change the data format of the Quota relationship field from master-detail to lookup.
- A. Give the account owner Read access to both the Account and the Quota objects
- B. Create a Quota criteria-based sharing rule using ISCHANGED for the Account Owner field.
- C. Re-assign the Quota master-detail to the primary and the
- D. Account master-detail to secondary.
Answer: C
NEW QUESTION # 88
Universal Containers wants only users from the sales department to have access to price books. How can an administrator meet this requirement?
- A. Manually share each price book to the sales users roles.
- B. Set the organization-wide default for price book to Use.
- C. Create a sharing rule to share all price books to sales users.
- D. Clone all custom price books from the standard price book.
Answer: D
NEW QUESTION # 89
DreamHouse Realty manages Its accounts and contacts In Salesforce using a B2C account model. The business has requested that third-party loan advisors be tracked in Salesforce along with the customers they work with.
Hour should the administrator track third-party financial advisors and the customers they work with?
- A. Use a B2B Account Model to track loan advisors' customers.
- B. Set up Contacts to Multiple Accounts for loan advisors.
- C. Create a Hierarchical lookup on Account to track loan advisors' customers.
- D. Use a Hierarchical lookup on Contact to track loan advisors' customers,
Answer: B
NEW QUESTION # 90
On the Planet custom object, Ursa Major Solar's sales director wants only certain action buttons to appear depending on if a given planet is defined as gaseous.
Which Lightning component should the administrator define dynamic action buttons?
- A. Highlights Panel
- B. Record Detail
- C. Activities
- D. Related Lists
Answer: A
Explanation:
The Highlights Panel is a Lightning component that displays key information about a record at the top of the page. You can customize the Highlights Panel to show different actions based on the record type or other criteria. In this case, you can define dynamic action buttons for the Planet object that appear only if the gaseous field is true or false. This way, you can show different actions for different types of planets. Reference: https://help.salesforce.com/s/articleView?id=sf.lex_page_layouts_highlights_panel.htm&type=5 https://help.salesforce.com/s/articleView?id=sf.dynamic_actions_considerations.htm&type=5
NEW QUESTION # 91
The administrator at Cloud Kicks is troubleshooting an issue one user is having with a flow. They have decided to add a debug log to that user.
What debug log category should be used?
- A. System
- B. Database
- C. Workflow
- D. Callout
Answer: C
Explanation:
Workflow is the debug log category that should be used to troubleshoot an issue with a flow. Workflow is a debug log category that captures information about workflow rules, flows, processes, approval processes, and entitlement processes. Workflow can help identify errors or issues related to these automation tools by showing details such as evaluation criteria, actions executed, variables assigned, and outcomes reached.
NEW QUESTION # 92
An administrator at AW Computing noticed that a custom field on the Contact object was changed from text to text area.
What tool should the administrator use to investigate this change?
- A. View Setup Audit Trail
- B. Debug Log
- C. Developer Console
- D. Field History Tracking
Answer: A
Explanation:
The View Setup Audit Trail page lets you view the 20 most recent setup changes made to your org. You can also download a file of the last six months of setup changes. Reference: https://help.salesforce.com/s/articleView?id=sf.monitoring_setup_audit_trail.htm&type=5
NEW QUESTION # 93
The administrator at Cloud Kicks is troubleshooting an issue one user is having with a flow. They have decided to add a debug log to that user.
What debug log category should be used?
- A. System
- B. Database
- C. Workflow
- D. Callout
Answer: C
NEW QUESTION # 94
Sales leaders at Ursa Major Solar would like to be able to calculate forecasts based on megawatts.
How can the administrator create forecast types based on a megawatts measurement?
- A. Create a custom formula field.
- B. Use a standard currency field.
- C. Create a custom number field.
- D. Customize a standard field.
Answer: C
NEW QUESTION # 95
What is a capability of Territory management? Choose 2 answers
- A. Territory hierarchy replaces the role hierarchy for sharing
- B. Support for complex and frequently changed sales organization structures
- C. The ability to use account criteria to expand a private sharing model
- D. The ability to use opportunity criteria to expand a private sharing model
Answer: B,C
NEW QUESTION # 96
Cloud Kicks has updated several profiles and created a new app in the sandbox. After testing, everything is working as expected. Which two options should the administrator use to migrate these changes to production from the sandbox?
Choose 2 answers
- A. Change Data Capture
- B. Inbound Change Set
- C. Outbound Change Set
- D. Package deployment
Answer: B,C
Explanation:
Change sets are tools that allow administrators to move customizations such as fields, page layouts, profiles, permission sets, etc. from one Salesforce org to another. To use change sets, administrators need to establish a deployment connection between a source org (such as a sandbox) and a target org (such as production). Then, administrators can create an outbound change set in the source org that contains the components they want to deploy, and upload it to the target org. In the target org, administrators can view and validate the inbound change set before deploying it to their org. Reference: https://help.salesforce.com/s/articleView?id=sf.changesets.htm&type=5
NEW QUESTION # 97
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