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| Certification Vendor: | Microsoft |
|---|---|
| Exam Name: | Microsoft Dynamics 365 Commerce Functional Consultant |
| Exam Number: | MB-340 |
| Related Certifications: | Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate (MB-330) Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate (MB-310) Microsoft Certified: Dynamics 365 Fundamentals |
| Exam Duration: | 120 minutes |
| Available Languages: | Chinese (Simplified), Korean, Japanese, English |
| Real Exam Qty: | Approximately 40–60 |
| Exam Format: | Case studies, Multiple choice, Scenario-based questions, Multiple response |
| Certificate Validity Period: | 1 year (renewable via Microsoft certification renewal assessment) |
| Passing Score: | 700 (out of 1000) |
| Exam Price: | USD 165 (varies by region) |
| Recommended Training: | Dynamics 365 Commerce Documentation Microsoft Learn MB-340 Learning Path |
| Exam Registration: | Microsoft Credentials Portal Microsoft Certification Registration (Pearson VUE) |
| Sample Questions: | ![]() |
| Exam Way: | Online proctored exam or in-person test center via Pearson VUE |
| Pre Condition: | No strict prerequisites. Recommended knowledge includes Microsoft Dynamics 365 fundamentals and familiarity with retail/commerce operations; MB-300 or equivalent knowledge is beneficial. |
| Official Syllabus URL: | https://learn.microsoft.com/credentials/certifications/d365-commerce-functional-consultant-associate/ |
| Section | Objectives |
|---|---|
| Configure Dynamics 365 Commerce environment | - Manage Commerce components
|
| Manage customer and loyalty | - Loyalty programs
|
| Manage products and pricing | - Product management
|
| Monitor and troubleshoot Commerce operations | - Issue resolution
|
| Configure and manage POS | - POS setup
|
| Manage Commerce channels | - Retail channels
|
| Implement and manage e-commerce | - E-commerce configuration
|
Microsoft Dynamics 365 Commerce Functional Consultant is an official Microsoft certification exam, registered under the code MB-340. Passing it earns the Microsoft Certified: Dynamics 365 Commerce Functional Consultant Associate certification, positioned at the Associate level. It also connects to Microsoft Certified: Dynamics 365 Fundamentals, Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate (MB-310), Microsoft Certified: Dynamics 365 Supply Chain Management Functional Consultant Associate (MB-330). Professional work increasingly demands professional proof, and this exam supplies exactly that.
The Microsoft Dynamics 365 Commerce Functional Consultant exam contains Approximately 40–60 questions to be answered within 120 minutes. The candidates who struggle most are rarely the least knowledgeable; they are the least rehearsed at time allocation. Practice full timed sessions in the ValidDumps engine, learn to flag and move on, and the official clock becomes a familiar companion instead of a threat.
Microsoft Dynamics 365 Commerce Functional Consultant requires 700 (out of 1000) to pass, and official registration costs USD 165 (varies by region). Since a retake bills the full USD 165 (varies by region) again, confirming readiness first is simply good economics. Run repeated scored sessions with the ValidDumps practice tests and schedule the exam once the passing line sits comfortably below your typical result.
No strict prerequisites. Recommended knowledge includes Microsoft Dynamics 365 fundamentals and familiarity with retail/commerce operations; MB-300 or equivalent knowledge is beneficial.
Vendor policies do change, so verify the current requirements before you register via the official exam page.
Sign-up for Microsoft Dynamics 365 Commerce Functional Consultant is handled through the official channels below.
For your planning: the exam is delivered Online proctored exam or in-person test center via Pearson VUE.
Microsoft recommends the following training for Microsoft Dynamics 365 Commerce Functional Consultant candidates.
Round out any training with the 62 practice questions in the ValidDumps MB-340 package, because applied repetition is what turns coursework into a passing score.
Yes. ValidDumps offers a free demo of the Microsoft Dynamics 365 Commerce Functional Consultant questions as part of its pre-sale service, so you can evaluate quality before choosing among the three versions. After purchase, updates are free for 365 days, and when your product expires you can extend the update service at a 50% discount.
A 100% money-back guarantee protects your purchase under clear conditions. Take the Microsoft Dynamics 365 Commerce Functional Consultant exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. You may also choose an exchange: two other exam products of equal value, free, with the update service on your original purchase kept.
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Microsoft Dynamics 365 Commerce Functional Consultant covers 7 official domains. The largest include Manage Commerce channels, Configure Dynamics 365 Commerce environment, and Manage customer and loyalty. The full breakdown is in the topics section above; review it first and your study plan practically writes itself.
Question 1
You need to configure the system for the store inventory visibility requirements.
Which functions should you use?
A. Validate store transactions job and the Post transactional statements job in batch
B. Data distribution pull job and the Post inventory job in batch
C. Synchronize orders job and the Product availability job in batch
D. Synchronize orders job and the Post inventory job in batch
E. Data distribution job and Synchronize orders job in batch
Question 2
You need to configure the POS layout to include a process to retrieve the customer transaction for pickup in the store.
Which operation should you use?
A. Pick up all products
B. Conclude transaction
C. Outbound operation
D. Order fulfillment
E. Recall transaction
Question 3
A company implements Dynamics 365 Commerce to manage physical stores and online commerce channels.
Commerce Headquarters is unable to retrieve transactions captured in the online channel.
You need to configure the system to retrieve the transactions.
Which processes should you use? To answer, drag the appropriate processes to the correct requirements. Each process may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Question 4
You need to configure shipping charges.
Which features should you use? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Question 5
Company A uses Dynamics 365 Commerce. The company deploys a business-to-business (B2B) e-commerce website.
Company B has a business partner account with Company A.
Company B hires a purchasing manager. The purchasing manager must be able to place orders on the B2B e-commerce website on behalf of Company B.
You need to ensure the purchasing manager can place orders as required.
What are two possible ways to achieve this goal? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Create a new customer account. Set the invoice account value to Company B's customer account number.
B. Advise the administrator user of Company B to add a new user by using the self-service pages of the e-commerce site.
C. Create a new customer account. Navigate to the customer hierarchy for Company B and assign the new customer account.
D. Advise the purchasing manager to register for a new account using the B2B e-commerce site.
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: Only visible for members | Question 4 Answer: Only visible for members | Question 5 Answer: B,C |
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