Oracle 1Z0-1003-21 valid study dumps : Oracle Field Service 2021 Implementation Essentials

A company needs their mobile workers to be able to see which unassigned activities are located within a specific radius of their own location so that they can potentially assign and perform those jobs if they happen to have time along their routes.
Which option addresses that configuration requirement?

• A. Add the 'Nearby Activities1 action to the Activity List context for the mobile workers' User Type and set the specific radius via the 'Nearby Radius' parameter on the Business Rules screen.
• B. Enable the 'Nearby Activities' screen within the Main Menu context for the mobile workers' User Type and set the specific radius via the 'Nearby Radius' parameter on the Display screen.
• C. Enable the 'Nearby Activities' screen within the Main Menu context for the mobile workers' User Type and set the specific radius via the 'Nearby Radius' parameter on the Business Rules screen.
• D. Add the 'Nearby Activities' action to the Activity List context for the mobile workers' User Type and set the specific radius via the 'Nearby Radius' parameter on the Display screen.

A customer has the following Outbound Integration Channel requirements for data associated with the Activity Fields entity;
* For the Daily Extract channel, include the fields Activity ID, Activity Date, Activity Status, Customer Name, and the Activity Resolution Reason Code custom property.
* For the BICS channel, include the same fields, but the columns associated with the Activity ID and Activity Status fields should be Appointment ID and Appointment Status respectively.
* For the DBaaS channel, include the fields and naming conventions listed for the BICS channel, but also add the fields Resource ID and Route ID.
Which approach must be taken to accomplish these goals?

• A. Explain to thecustomer that it cannot be done; the fields for each entity must be consistent across the different channels.
• B. Create separate Outbound Integration Channels for each, specifying the different field and naming convention requirements.
• C. Create a Single Outbound Integration Channel to be shared between all three; change the c names and add the additional fields for each integration as appropriate
• D. Create one Outbound Integration Channel for the Daily Extract and BICS, and a second, separate one for the DBaaS channel.

Which two customer requirements aresolved using work skills?

• A. Field resources are assigned certain activities based on the level of tenure they have at the company.
• B. Activity assignments result in the least amount of travel time possible.
• C. Activities that have building access restrictions are only routed to resources that have access to the building.
• D. Activity assignments do not result inovertime.

A supervisor notices that some of the actions and status changes of technicians that work an 11 PM - 4 AM shift are being included in the next day'sdaily extract file.
The supervisor must have those actions included in the previous day's daily extract.
What must be configured to enable those actions to be included in the previous day's daily extract?

• A. Add the "Activity by Statuses" report to the Schedule Report menu item.
• B. Add the "Shift" property to the resource daily extract configuration.
• C. Set the BICS Settings on the Daily Extract screen to reflect the previous day.
• D. Set the Overnight work value to 4 hours past midnight on the Business Rules screen.

A scheduled activity with an 'Installation' work skill existSiin a bucket and is ready to be routed.
A resource within that bucket - John Smith - has no individualwork skills designated on his resource record in Oracle Field Service Cloud (OFSC), but he qualifies for that activity in all other aspects.
Which statement is correct regarding how routing handles work skill matches in this situation?

• A. Routing will not assign that activity to John Smith due to a work skills mismatch.
• B. Routing will notassign that activity to John Smith due to a soft skills mismatch.
• C. Routing will consider assigning that activity to John Smith because if a resource has no specific work skills designated on their record, they are assumed to have all skills at levels of 100.
• D. Routing will only consider assigning that activity to John Smith if no other resources in the bucket have the 'Installation' work skill directly designated on their records either.