C_C4H510_04 Exam Certification Details:
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SAP C_C4H510_04 Exam Syllabus Topics:
| Topic | Details |
|---|
| Topic 1 | - Describe the SAP pre-packaged integration scenarios and optimal project management practices related to system integration
- Service Elements and Notificationa
|
| Topic 2 | - Communication channels for Service Tickets
- Explain Registered Products & their usage in Service Tickets
|
| Topic 3 | - Identify how to use personalization and extensibility, including mashups and custom business objects
- Explain Maintenance Plan & its usage in Service Tickets
|
| Topic 4 | - Leverage MS Excel with SAP Cloud for Customer reports
- Identify standard implementation methodologies used by SAP for SAP Cloud for Customer implementations
|
| Topic 5 | - Perform tasks associated with the maintenance of employees
- Explain Time Recording and Fulfillment in Service Tickets
|
Reference: https://training.sap.com/certification/c_c4h510_04-sap-certified-application-associate--sap-service-cloud-2011-g/