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IBM System x Server Family Technical Support V1 Sample Questions:

1. Throughout the sales process the sales professional has been a valued resource to a client who purchased a Flex Chassis with a FSM and five x240 nodes. The client runs into an issue and reaches out to the sales professional for help. Which of the following actions is appropriate?

A) Begin to troubleshoot the issue for the client.
B) Recommend they open a service call.
C) Tell them to google their issue online.
D) Tell the client you are a presales resource and cannot help.

2. A System x technical expert is working on a customer solution that includes PureFlex and Power nodes. Which of the following configuration tools offers the ability to create a hybrid PureFlex configuration?

A) SSCT
B) xConfig
C) xREF
D) eConfig

3. After submitting a configuration that meets the customer's requirements, a TDA is suggested.
The customer is not familiar with the TDA process and asks why this should be done. Which of the
following is a benefit of a TDA?

A) A TDA will guarantee that the hardware will work in the customer's environment at the volumes projected
B) A TDA is required only for IBM direct-sourced business opportunities
C) A TDA will ensure the solutions and configurations are complete and technically accurate
D) A TDA brings an IBM technician onsite to properly inspect installed hardware and related software

4. A System x client is interested in IBM ToolsCenter Bootable Media Creator but is concerned about functions. Which of the following describes the functions of ToolsCenter Bootable Media ?

A) Update firmware, run diagnostics, install Linux
B) Update firmware, run diagnostics, install Windows
C) Update firmware, install Linux, install Windows
D) Update firmware, update drivers, install Windows

5. A customer is planing for an 8-socket x3950 X5 server, with disks on both nodes in a redundant configuration. How many RAID adapters are needed to implement RAID 5?

A) One per node
B) Two in primary node
C) Only the main node can have hard drives
D) One in primary node

Solutions: