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PMI Project Management Office Certified Professional Sample Questions:

1. An organization is implementing a new project management methodology. The PMO professional is responsible for establishing governance structures to support the implementation of the new methodology.
What should the PMO professional do to ensure that the new project management methodology will be used within the organization?

A) Develop a framework that will define the organization ' s approach to project governance.
B) Create a project governance board that will be responsible for setting project standards and policies.
C) Establish a centralized PMO that will be responsible for all aspects of project governance.
D) Implement a project governance software solution that will automate many governance tasks.

2. During executive meetings, the leader of a recently established PMO notices that the organization ' s leaders are worried about falling revenues during the last quarter and are beginning to look for ways to cut costs. The PMO leader is concerned that the PMO may be cut.
What should the PMO do to mitigate this risk?

A) Continue to demonstrate the value of the PMO.
B) Demonstrate alignment with the organization by reducing the PMO headcount.
C) Increase the PMO ' s value by increasing the services provided by the PMO.
D) Improve the maturity of the PMO services.

3. A PMO software tool was introduced 6 months ago to give PMO customers a comprehensive portfolio overview. The PMO professional recently received feedback indicating that customers are having difficulty navigating the tool and locating the necessary dashboards.
What should the PMO professional have done to prevent this issue?

A) Interviewed PMO customers regarding the dashboards they would use regularly.
B) Organized specific training sessions for PMO customers on how to use the software.
C) Presented the benefits of the software to PMO customers across multiple communication channels.
D) Surveyed PMO customers regarding the most valuable functions to implement in the software.

4. A PMO professional is responsible for a team of project managers who lead projects for the business departments. A business manager has mentioned to the PMO professional that one of the project managers assigned to them is very set in their ways, which is causing friction among the project team members.
How should the PMO professional respond to this feedback?

A) Ask the project manager to explain the challenges of working with the other project team members.
B) Assign a different project manager to this project, as keeping the business department happy is paramount to PMO success.
C) Talk with the respective project team members about specific examples of situations that caused issues within the project team.
D) Instruct the PMO team members to be more sensitive to how the other project team members work.

5. A PMO professional must create a strategic presentation for stakeholders to provide visibility on the company
' s projects.
Which two types of information should the PMO professional present to the stakeholders? (Choose 2)

A) Current state of projects, including issues
B) Comprehensive documentation of the program
C) Roles, responsibilities, and processes
D) Organizational roadmap of initiatives
E) Organizational chart for the PMO

Solutions: