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HP Selling HP EMEA pMPS Sample Questions:

1. Which statement is true about the contract duration for an HP SPS add-on?

A) It can terminate at the same date as the main contract (co-terminus) or it can terminate at a later date (non-co-terminus).
B) It has fixed contract options of 36, 48, or 60 months.
C) The contract must have an end date that is separate from the termination of the main contract (non-co-terminus only).
D) It is a fixed-term contract of 60 months, paid quarterly in advance.

2. How is the start date set for an HP pMPS contract?

A) The HP service delivery team agrees on a contract start date with the customer directly and advises the partner through the service portal.
B) The partner enters a contract start date into HP EDP. After agreement on the contract start date with HP, service usually starts within 10 business days.
C) Contract start dates are the partner's responsibility, and actioned by sending an email to the HP local delivery.
D) Start dates are automated from HP EDP, and typically 30 days after the deal is set to "won" in the portal.

3. What is one of the main functions of HP Remote Monitoring?

A) to produce reports on user statistics for a customer's entire printer fleet
B) to capture error messages on devices and supplies
C) to report the supplies usage and page counts on HP fleets within a pMPS contract
D) to manage and restrict color usage within the customer's environment

4. What are the two general types of customer needs in terms of costs? (Select two.)

A) soft costs
B) mitigative costs
C) hard costs
D) long term costs
E) immediate costs

5. What can HP Embedded Capture do?

A) configure control panel access controls over SNMP
B) save to multiple destinations with one scan
C) perform three levels of industry standard secure storage erase
D) provide an infrastructure to enable mobile printing

Solutions: